Moxie Cinema

Post #551 - June 23, 2008 - 3:17 pm

Week 14-15: A logistical conundrum

Written by Dan

Hello everyone. Work is progressing on the new space at quite a clip—one of the walls is going up as I type this—which means it's time for us to start lining up all our equipment needs. All I have to say about that is... :O

I hate to admit it, but, contrary to popular belief, spending large amounts of money is not one of my favorite hobbies. I can spend small amounts of cash with little trouble (just ask Taco Bell), but once the bill gets over $20... my palms start to sweat. Oh well. I'm sure we'll pull through okay.

In other news, the layout of our new theater poses a particular problem regarding entrances into the building. If you didn't already know, our new building, Wilhoit Plaza, has a gigantic, well-lit parking lot directly to the South, but the majority of the businesses have their entrances on the North side of the building, requiring customers to walk around to the front.

Now, this isn't much of an issue in my mind, but I'd absolutely LOVE to have entrances on both the South (facing the parking lot) and the North (facing the YMCA) sides of our business. Doing this, however, would theoretically allow someone to come in through the South entrance and walk straight into either of our auditoriums without ever buying a ticket. It would be like Springfield 8 or Campbell 16 opening up their exit-only doors on the hallways that lead to the auditoriums. Theaters have to guard their ticket sales, and the most logical way to do that is by having all customers pass through a single point of entry, where you can easily post a ticket-tearer.

Check out our layout:

The red arrows are exit points, while the green ones are for entrances. The orange star is where you'll buy tickets, and the blue one is where the ticket-tearer will stand during busy nights.

Now, you might be thinking "why don't you put the ticket-tearer directly in front of the entrance that leads to both auditoriums, instead of at the entrance to the hallway?" The problem with that scenario is that it always calls for a third employee, and one of our goals when designing the layout (and the business) is that it can be run, successfully, by only two people. That way, if times ever get really, really, REALLY bad, we can scale back on our payroll and Nicole and I can run the ship ourselves until we get our heads back above water. This simple, pared-back design has saved us several times in the past, and I have no doubt we'll have to rely on it from time to time in our new place as well.

Another option would be to open the back door during weekends, when we'd always have at least one or two additional employees to tear tickets in front of the auditoriums. This scenario, however, would inevitably lead to confusion when someone shows up on a weekday and can't figure out how to get into The Moxie ("I swear this door was open last weekend. Hmm. Maybe they're closed.").

I've pretty much given up on the idea of having entrances on both sides, but before we give up the ghost I wanted to lay out the problem here on the blog and see if any of our loyal readers could come up with an ingenious solution.

Finally, Ophelia has officially closed its doors, which is a bit of a bummer. They would've made for a perfect dinner and movie combo once we opened our new location, but I suppose it wasn't meant to be. Either way, their space is one of the most unique and beautiful in all of downtown, and is now primed and ready for someone to swoop in and take advantage of all the restoration work that's already been done. Hopefully we'll see a new restaurant in their space by the time we open in September.

Post #550 - June 8, 2008 - 7:57 pm

Week 12: Pictures and poll results

Written by Dan

I apologize for the length between updates, but it's been crazy for the last few weeks... with today being no exception. Busy or not, it was high time for me to login and give you guys an update.

Primary construction started last week—mainly trenching for the plumbing, pulling up old floor tiles, etc.—and we plan on sneaking over tomorrow to get video footage for our next Moxie Update short. In the meantime, our official Moxie photographer, Mr. Steve Croxton, found time to sneak over and grab a few shots of the space while it's still in its roughest form.

Check out the first pictures of the new space in our phlog.

And a big thanks to Steve for taking the time to snap them for us. He's an alright guy, for a Cub's fan, and I'm sure we'll be seeing more of his terrific photos as construction continues.

While I'm in the mood to thank people, I'd like to extend a big THANK YOU to the 291 people who filled out the poll we proctored (sounds gross) last week. The results were quite enlightening.

How do you get your Moxie showtimes?

85.6% use The Moxie's online calendar
57.0% use The Moxie's weekly e-mail newsletter
28.5% use The Moxie's print calendar
23.0% use The Moxie's ad in the News-Leader's Weekend section
6.9% use The Moxie's anytime movie hotline (429-0800)

A handful of respondents mentioned using Springfield.net, Yahoo! movies, and Google to find our showtimes as well, but I'd like to point out that they're not always correct. I've seen them mess up our movie times on numerous occasions, so if you have the internet available, please check our official online calendar for times first. It's always 110% correct... usually.

After examining the results, it's obvious that we need to put a stronger effort into marketing our movie hotline (something many of you didn't even know existed). I'm not surprised that the online calendar and email newsletter were the top answers—after all, this was an online-only survey announced exclusively on our website and in our newsletter—but it's still nice to know that our two cheapest forms of marketing are also our most effective.

Less than a quarter of the respondents use the News-Leader ad, which alarmed me at first. We pay a pretty penny for that little piece of real estate in the Weekend Section, so I was hoping it would've landed higher on the list. But again, the people who are most likely to use the Weekend ad probably weren't the ones who were filling out the survey. That point was made extremely clear when the most recent Weekend Section gave MY BLUEBERRY NIGHTS an "A" and included a giant picture of Jude Law and Norah Jones. Since that issue hit the stands, we've had three sold out shows for that particular film, which is as clear a metric as any that our little ad is still worth running.

I'm sure we'll have more polls and surveys in the weeks to come, so thank you again for taking the time to give us your thoughts and opinions.

Now it's time to for me run. More later!

Post #549 - May 26, 2008 - 8:24 pm

Blog poll: How do you get your Moxie showtimes?

Written by Dan

We're doing a quick poll to determine how our customers access our showtimes. If you have a spare 30 seconds, would you mind heading over here and filling out the poll. I'm sure the majority of you use our online calendar, as you're already on our website reading this post, but feel free to also include any of the other mediums you find helpful.

The information will be used to help us determine the best way for us to advertise our showtimes in the new location. Having two screens will mean we might have to change our monthly print calendar to a monthly, or even bi-weekly summary of upcoming films, without the showtimes. It's going to be a bit of a change, obviously, but I think with everyone's feedback we should be able to create a system that works well for our entire audience.

Thanks for your help!

Post #548 - May 23, 2008 - 8:17 pm

Friday: watch Conan O'Brien tonight

Written by Dan

I'm writing this from my phone, so it's going to be short. Watch Conan tonight and you can see Nicole and I in the third row of the audience. I'm sitting on the aisle in a black shirt. The full story will come later. Adios!

Post #547 - May 19, 2008 - 11:25 pm

Week 10: Some good great news

Written by Dan

Our construction bids came in at the end of last week, and I'm happy to announce that we found a contractor who will complete our project within our allotted budget. That's great news, obviously, but we're not out of the woods yet. While the majority of the construction is theoretically taken care of, we're still on the hook for our entire bar build-out, all our bar equipment, 35mm projection equipment for the second screen, theater chairs, lobby furniture, and finishing the floors. Even still, knowing that 95% of the build-out is taken care of, without us having to use any of our own money up front, is a huge weight off our shoulders. Hopefully we can cover the rest with our super bulk passes and "Friends of the Moxie" memberships (hint hint).

If all goes well, construction could start as early as next week! That's both incredibly excitingly and unbelievably frightening. Nothing puts a project in perspective quite like hammers and nails... that makes no sense, and I can't figure out why I wrote it. Oh well. I'd like to get some pictures of the inside of the building before walls start going up, but access has been tight up to this point. I'll try to get in on Wednesday and snap a few for the blog.

ALERT: THE MOXIE IS STILL OPEN!!!!

There seems to be a persistent rumor circulating around Springfield that we are either:

1. Closed until we open at our new space
2. Already moved into our new space

Obviously if you read this blog you know that neither of those scenarios are true, yet not a day goes by that we don't hear at least one of them. I think some of the confusion might stem from us announcing our move so far ahead of it actually taking place. By breaking the news in March, we thought it would give us plenty of time to educate our audiences about the move, as well as little things like available parking and nearby restaurants, but it's apparently ended up backfiring on us. I'm sure things will straighten out once we get into the new place, but I'm beginning to wonder how it's going to affect our attendance until we move.

Please help us stop the spread of this misinformation. From now until September, if you hear someone say we're closed or already in our new location, take them by the shoulders, give them a good shake, and yell, "NO! THE MOXIE IS STILL OPEN AT THEIR ORIGINAL LOCATION, AND WILL CONTINUE TO BE OPEN UNTIL LATE SUMMER! IN FACT, I REALLY WANT TO SEE THE MOVIE THEY'RE CURRENTLY SHOWING! LET'S GO RIGHT NOW!" Maybe with the help of our loyal supporters we can set the record straight, once and for all.

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